If you purchase something from NetStuff and are unhappy with it, please let me know before you give me negative feedback. I will do my best to make sure you are satisfied.
Payments: Payment is due within 5 days of purchase. In the US and Canada I accept Pay Pal, Cashiers Checks, and Money Orders for payment. From the UK I accept Pay Pal, Cashiers Checks, and Money Orders for payment.
Shipping: Shipping is for US/Canada/UK locations only unless otherwise stated. The shipping cost includes handling and miscellaneous packing supplies. If you are concerned about loss or damage, please include insurance in your payment. I do my best to make sure that your item gets delivered safely; however, I have no control once it is in the USPS system. Delivery confirmation is included but that does not take the place of insurance. By not purchasing insurance, you agree to assume responsibility for your package once it is in the USPS system. I try to ship your item(s) within 24 hours of payment with the exception of weekends and holidays. If you have a need to have something shipped right away, let me know and I will do my best to accommodate you.
Combined Shipping: I am always happy to combine shipping for multiple items bought. If you are buying several items, please let me know that you would like everything shipped together.
Returns: Unless stated, all sales are final and items are sold "as is" without any guarantee and are not eligible for refund. There are always circumstances where there will be exceptions and they will be handled on a case-by-case basis. When there is a return, the buyer is responsible for return shipping costs and there will be a 20% restocking fee.
Shipping for our products to domestic customers (Mainland, Alaska, and Hawaii) is Priority Mail® Medium Flat Rate Box with an anticipated 3 - 5 business day delivery time and for our Canadian and United Kingdom customers via Priority Mail® International Medium Flat Rate Box with an anticipated delivery time of 6 - 10 business days.